Widerrufsrecht
RETURN POLICY
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, unworn, in the same condition that you received it, and in its original packaging. Proof of purchase or order confirmation is required.
To start a return, please contact us at:
Return requests must be approved before any item is sent back. Once your return request has been reviewed, we will provide instructions regarding the return process and the appropriate return address.
Items returned without prior authorization will not be accepted.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or an incorrect item was received.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately at ygreek2012@gmail.com so that we can evaluate the issue and provide an appropriate solution.
Non-Returnable Items
Certain items are not eligible for return, including:
• Custom or personalized products
• Gift cards
• Sale items
• Products showing signs of use, damage, modification, or improper handling
• Personal care and beauty products that have been opened, used, or are no longer in resalable condition
Exchanges
We do not offer direct exchanges. If you wish to receive a different item, please return the original item (if eligible) and place a new order.
European Union Customers
If your order is delivered within the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving the goods without providing a reason.
To qualify, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you whether the refund has been approved.
If approved, refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at: